Privacy Policy

Privacy Policy

Last updated: November 26, 2024

1. Introduction

AGLANTIS PTY LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Aglantis Smart Irrigation mobile application ("App").

2. Information We Collect

2.1 Personal Information

We collect only information that is reasonably necessary for our business operations:

• Name and contact details

• Email address

• Farm location and property details

• Login credentials

• User preferences and settings

• Credit and payment information (where applicable)

2.2 Usage Data and Cookies

We automatically collect:

• App usage statistics and analytics

• Device information and IP address

• System logs and performance data

• Irrigation system data including water usage, schedules, and sensor readings

• Cookie data and similar tracking technologies to enhance user experience

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our App services

• Monitor and optimise irrigation systems

• Send notifications and alerts

• Communicate system updates and support

• Analyse usage patterns to improve our services

• Comply with legal obligations

4. Data Storage and Security

• All data is stored securely in our self-hosted cloud infrastructure

• We implement appropriate technical and organisational security measures

• Data is encrypted during transmission and storage

• Regular security assessments are conducted

5. Data Sharing and Disclosure

We may share your information with:

• Third-party service providers who assist in operating our App (under confidentiality agreements)

• Law enforcement when required by law

• Other parties with your explicit consent

• International service providers (where necessary, with appropriate privacy protections)

We do not sell your personal information to third parties.

6. Your Rights and Consent

Under Australian privacy laws, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for data processing

• Opt-out of marketing communications

• Lodge a complaint with the Office of the Australian Information Commissioner

We obtain explicit consent for collecting, using, and disclosing your personal information.

7. Data Retention

We retain your information for as long as:

• Your account is active

• Needed to provide our services

• Required by law

• Necessary for legitimate business purposes

8. Data Breach Notification

In the event of a data breach that may result in serious harm, we will:

• Promptly notify affected individuals and relevant authorities

• Take immediate steps to contain and remedy the breach

• Maintain detailed records of the incident and our response

9. Changes to This Policy

We regularly review and update this Privacy Policy. We will notify you of any changes by:

• Posting the new Privacy Policy on this page

• Sending an in-app notification

• Updating the "Last updated" date

• Obtaining renewed consent where required

10. Contact Us

For questions about this Privacy Policy, please contact:

AGLANTIS PTY LTD
ABN 34 645 123 619
ACN 645 123 619
PO Box 1592
Townsville QLD 4810
Australia

Email: support@aglantis.com.au Phone: (07) 3496 9555

11. Additional Information

11.1 LoRaWAN Data Collection

Our App collects data through LoRaWAN networks for irrigation monitoring. This data is transmitted securely and stored in accordance with this policy.

11.2 Sensor Data

Information collected from IoT sensors includes:

• Soil moisture levels

• Water flow rates

• Pressure readings

• System status This data is used solely for irrigation management and system optimisation.

11.3 Data Export

Users can export their irrigation data and usage statistics. Exported data remains subject to this Privacy Policy.